Privacy Policy
AOTA Ltd (“AOTA”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us.
This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws in the United Kingdom.
For the purposes of data protection law, AOTA Ltd is the “data controller” of your personal information.
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Information We Collect
We may collect and process the following types of personal information:
Information You Provide to Us
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Name
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Company name
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Email address
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Telephone number
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Postal address
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Details submitted through contact forms
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Information contained in enquiries, project requests, or correspondence
Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Operating system
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Referring website addresses
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Pages visited and time spent on the website
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Website usage data through cookies and analytics technologies.
2. We use your personal information to:
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Respond to enquiries and requests
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Provide quotations and construction-related services
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Manage customer relationships
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Communicate regarding projects and services
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Improve our website and user experience
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Monitor website performance and security
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Comply with legal and regulatory obligations
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Establish, exercise, or defend legal claims
3. Lawful Basis for Processing
Under UK GDPR, we process personal data based on one or more of the following lawful bases:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Our legitimate business interests, provided these do not override your rights and freedoms
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyse website traffic.
Cookies may include:
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Essential cookies required for website operation
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Analytics cookies to understand website usage
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Preference cookies to remember user settings
You can manage cookie preferences through your browser settings. Where required by law, we will obtain your consent before placing non-essential cookies on your device.
5. Sharing Your Information
We do not sell your personal information.
We may share your personal data with:
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Professional advisers, including legal and accounting advisers
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IT service providers and website hosting providers
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Analytics providers
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Contractors and subcontractors where necessary for project delivery
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Regulatory authorities, law enforcement agencies, or courts where required by law
All third parties are required to respect the security of your personal data and process it in accordance with applicable law.
6. International Transfers
Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, including approved contractual protections where required by law.
7. Data Security
We have implemented appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax, and regulatory requirements.
Retention periods may vary depending on the nature of the information and our legal obligations.
9. Your Rights
Under UK GDPR, you may have the following rights:
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Right to access your personal data
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Right to rectify inaccurate personal data
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Right to erase personal data in certain circumstances
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Right to restrict processing
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Right to object to processing
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Right to data portability
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Right to withdraw consent where processing is based on consent
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Right to lodge a complaint with the UK supervisory authority
Information Commissioner’s Office (ICO)
If you are unhappy with how we handle your personal information, you can contact:
Information Commissioner’s Office
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
11. Children’s Privacy
Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we process personal information, please contact:
AOTA Ltd
66 Paul Street, London, England EC2A 4NA
Email: info@aotaservices.biz
Last updated [Monday 25th June 2026]